FAQs


Q.
How long does it take for delivery?
A. If an order is placed before 12pm it is dispatched on the same day and would be delivered to you within 1-5 days. There are a small number of zipcode, usually in remote rural areas, where we cannot guarantee delivery within our usual timescales.

Q. Do you deliver or send products outside the USA?
A. We currently only delivery goods within the USA and UK.

Q. What if I’m not in when you deliver?
A. Deliveries will usually be made Monday to Friday.  If you or the intended recipient is not available, each time an attempt is made, our courier will leave a card at the delivery address confirming that they have tried to deliver. Follow the instructions on this card to rearrange delivery or to collect your products.

Q. Can I pick up the goods?
A. Unfortunately we do not offer a pick-up service. All goods are delivered to you direct using a courier service.

Q. How can I pay for the goods?
A. We offer various ways for you to pay for your order, including Visa, MasterCard; Delta; Maestro; Solo.